We have a 14-day return policy, which means you have 14 days after receiving your prepaid order item to request a return.Ā
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. Youāll also need the receipt or proof of purchase.
To start a return, you can contact us at jgupta5066@gmail.com.
If your return is accepted, weāll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at jgupta5066@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products)and COD order items. We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.Ā
Unfortunately, we cannot accept returns on cash on delivery orders.Ā
No returns or refunds are allowed on Cash on Delivery (COD) orders, including discounted items.
Prepaid Orders:
Prepaid products can be returned or refunded as per standard policy.
Refunds will be credited to the original payment method.
Returns must be initiated within 14 days of delivery.
Customer must contact support for return address and instructions.
Returns are only accepted for prepaid orders.
āWe accept returns only in case of damaged, defective, or incorrect items delivered. No returns are accepted for reasons like change of mind, size issues, or personal preference.ā
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. Youāll also need the receipt or proof of purchase.
Order Cancellation Policy
Orders can be cancelled within 24 hours of placing the order.Ā
After this time, cancellation may not be possible as the order may have already been processed.
Orders that have been shipped cannot be cancelled.
Your purchases are subject to return solely in accordance with our Refund Policy [LINK].Ā
You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.
Refunds
We will notify you once weāve received and inspected your return, and let you know if the refund was approved or not. If approved, youāll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since weāve approved your return, please contact us at jgupta5066@gmail.com.
We have a 14-day return policy, which means you have 14 days after receiving your prepaid item to request a return.Ā
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. Youāll also need the receipt or proof of purchase.
To start a return, you can contact us at jgupta5066@gmail.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]
If your return is accepted, weāll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on gift cards and COD order products.
Non-Returnable Cases
We do not accept returns in the following situations:
Ā COD orders
Change of mind after delivery
Minor color or design variations
Used or damaged products by the customer
Ā
Important Instructions
Do not send any product back without contacting our support team.
Returns sent without approval will not be accepted.
We reserve the right to reject any return request that does not meet our policy conditions.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Ā
Refunds
We will notify you once weāve received and inspected your return, and let you know if the refund was approved or not. If approved, youāll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since weāve approved your return, please contact us at jgupta5066@gmail.com.
